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Last Updated: Last Updated: February 4, 2022

Our Commitment

Mad Monkey Hostels (herein referred to as “Mad Monkey Hostels”, “we”, “us” or “our”) is dedicated to secure and protect your data privacy rights, and to guarantee that all personal data collected from customers are managed pursuant to the principles of genuine business purpose and transparency to maintain your privacy online.

  1.     Who are we? 

We are engaged in the business of operating hotel, hostels and resorts in different parts of Southeast Asia. It is our goal to deliver the best travel experience for our guests and immersing our guests in the local culture and connecting them to the communities they are exploring.

  1.     What we may collect from you?

We will collect your personal information when you make a booking with us or use Mad Monkey Hostels websites. Such information may include, among others:

  1.     How we use your information
  1.     How we may share your information

We may share your personal information to the following:

  1.     How long do we keep your information?

Your personal details shall be retained by us until no longer used or useful in serving your requests or booking  and/or until such time as it is no longer necessary to keep your information for any other legal and business purposes.

  1.     What are the customers’ rights?

You may communicate your objection to our use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our contact number/ email address.

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such an event.

  1.     How do we protect your information?

We fully recognize the value of your personal information. Thus, we strive to maintain the confidentiality and integrity of your personal information by employing physical, technological and procedural precautions. We train our employees to properly handle your information. Whenever we engage other companies to provide services for us, we require them to protect personal information aligned with our own security standards.

  1.     How to contact us?

Should you have questions regarding our privacy statement, about how your personal information is used, or about how to exercise your right of access, rectification, or objection under the Data Privacy Laws, you can contact us directly at the business address or e-mail address below:

10 Anson Road


International Plaza

Singapore (079903)

Email.  CS (at)


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